This privacy policy governs your use of the software applications ("Applications") for mobile devices that was hosted at NIC e-Gov Mobile App Store in Google Play. The Applications mainly provide eGovernance Services delivery and intends to provide better citizen services by the government. The contents published on these Applications were provided by the concerned Ministries/Departments of Government of India or the allied government establishment. This information provided through these applications may not have any legal sanctity and are for general reference only, unless otherwise specified. However, every effort has been made to provide accurate and reliable information through these applications. Users are advised to verify the correctness of the facts published here from the concerned authorities. Neither National Informatics Centre nor Government of India and its allied establishments will not be responsible for the accuracy and correctness of the contents available in these applications.
The eShram application currently supports only registered users. User-provided information includes personally identifiable information (PII) such as:
This information is collected during user registration with eShram.
We collect details such as the UAN (Universal Account Number) of the logged-in user, login and logout date-time, and the mode of registration. This is done as part of our security policy.
Information about the user's device and connection is collected to provide support for device specific or service provider-related issues.
The eShram team monitors and investigates any suspicious activities or violations of the Terms of Use to ensure fair usage of its services.
Usage and log information help improve the eShram platform and address queries, including those related to RTI (Right to Information) or from law enforcement agencies.
Collected data ensures compliance with security policies and enables the detection and prevention of misuse.
User information may be shared with external government agencies with the user's consent, which is obtained during the eShram registration process. All data is stored securely on government infrastructure and encrypted during transit to protect against unauthorized access, alteration, or destruction. The National Informatics Centre (NIC) ensures maximum effort to safeguard user information.
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. You can check the history of this policy by clicking here.
By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us.
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at nduw-mole@gov.in
